Business Leaders: Knowledge Management Webinar
Over 70% of small businesses that suffer a server failure are bankrupt within the next 2 years.
Of course, the loss of the equipment isn’t the problem; it’s the loss of the information on the server, the knowledge of the company, that leads to the failure of the businesses. Similarly, many companies have suffered when a key employee leaves or when an essential system changes.
Over the last 10 years, a new area in the science of business has evolved called knowledge management.
Factories catalog, maintain, insure, and protect their equipment against the threats of downtime, loss and inefficiency. Similarly, professional service companies need to manage their most important asset, knowledge. This protection can take the form of IT infrastructure, document management, lessons learnt transfer, and the establishment of best practices.
Knowledge management protects against these crippling effects, but also can be used to create new efficiencies in a company’s processes. Through knowledge management, improved communication between departments and individuals eliminates redundancy in work but encourages the sharing of skills and experiences.
The totality of the system that manages this communication, the retention of information, and the development of skills is knowledge management. The creation of a knowledge management plan facilitates these three objectives and provides companies with strategic advantages and safeguard.
Join us on June 24th for our free Business Leaders webinar on Knowledge Management.
Tags: IT Management, Knowledge Management, webinar
