MCS

Try on the other person’s shoes and lace them up
by James Davis
More often than not, when we are in opposition with another individual we know “we are right” and “they are wrong.” Or at least that is what we lead ourselves to believe. We play the tapes over and over in our head and do [...]

We’re all running out of time
Time management has become a huge challenge for many people, as most of us are dealing with a deluge of information and work.
Coupled with this pressure are myriad delays caused by the very technology that is supposed to make us more productive and efficient. For example, emails, a much more [...]

Effective communication skills are common and essential for top leaders. In fact, the ability to build support for a vision and inspire action is what defines a top leader and a proficient communicator.
Communication skills are not inherent. All of us cry with the same meaningless wail as children. It is our varying experiences along the [...]

As you ramble on through life, whatever be your goal, keep your eye upon the donut and not upon the hole.
What is it about us as people that we are so easily sucked in to the black hole of negative thinking? Regardless of where we are; business, medicine, fine arts, education, child rearing, trades people, [...]

Liz Beerman, Guest Instructor
"Every morning in Africa a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will starve. It doesn’t matter whether you are a lion or a gazelle…when [...]

What is the secret of success (Or failure)? Can it be taught, or is it luck? Part of the answer lies in how effective someone is at utilizing the technical and “hard” skills they learn in and out of school, but I believe that the difference is superior knowledge in soft skills…yes, soft skills.

Good grammar contributes to improved workplace communication and productivity.

If you are new to management or have been promoted to a management position of your previous peers, one of your goals is to establish respect from your employees, so they perceive you as their manager.

In 2011, Mission Critical Systems will present two new webinars focusing on enhancing the customer experience and revving up loyalty. These classes will offer straightforward tips and tools for satisfying customers and show how to create customers who will sing a company’s praises.